Privacy Policy

1. Introduction

Fernway Vape values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit https://fernwayvape.com.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information – Name, email, phone number, and shipping/billing address.

  • Payment Information – Processed securely through third-party payment providers (we do not store payment details).

  • Order Details – Products purchased, order history, and transaction details.

  • Technical Data – IP address, browser type, device information, and website usage analytics.

3. How We Use Your Information

We use your data for the following purposes:

  • Order Processing – To fulfill purchases and provide customer support.

  • Communication – To send order confirmations, shipping updates, and promotional offers.

  • Security & Fraud Prevention – To protect against unauthorized transactions and fraudulent activities.

  • Website Improvement – To enhance user experience through analytics and customer feedback.

4. Data Protection & Security

We implement strict security measures to protect your personal information:

  • Secure Socket Layer (SSL) encryption for data transmission.

  • Payment data processed through encrypted third-party gateways.

  • Restricted access to personal data by authorized personnel only.

5. Third-Party Sharing

We do not sell or rent your personal information. However, we may share data with trusted third parties:

  • Shipping Carriers – To facilitate order delivery.

  • Payment Processors – For secure transaction handling.

  • Legal Authorities – If required by law or to protect our rights.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

  • Essential Cookies – Necessary for site functionality.

  • Analytics Cookies – Helps us analyze website traffic and user interactions.

  • Marketing Cookies – Used to deliver relevant promotions and advertisements.

You can modify your cookie preferences through your browser settings.

7. Your Rights & Choices

As a user, you have the right to:

  • Access & Update Information – Request a copy of your personal data.

  • Opt-Out of Marketing – Unsubscribe from promotional emails.

  • Request Data Deletion – Ask for the removal of your stored data (subject to legal requirements).

To exercise your rights, contact us at support@fernwayvape.com.

8. Changes to This Privacy Policy

Fernway Vape reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about this Privacy Policy, reach out to us at: 📧 Email: support@fernwayvape.com

Thank you for trusting Fernway Vape with your personal information!